5-Star Insights

by Oct 22, 2019

5-Star Insights – Achieve 5-Star in 2020

10-Part Webinar Series

This 10-part webinar series will focus on advancing results in the three domains of the CMS 5-Star Quality Rating System: Health Inspections, Staffing, and Quality Measures. You will gain insight into how the health inspection, staffing, quality measure, and overall rating is calculated. Tips on how to analyze your data and develop an effective action plan to achieve 5- Star status will be emphasized, along with practical facility application of QAPI elements to drive your 5-Star Ratings.

What to Expect:

  • Understand the three domains of the 5-Star Rating System.
  • Understand how each component is calculated and the impact on the overall 5-Star Rating.
  • Acquire knowledge to implement best practices for Five-Star improvement.

Target Audience:

Nursing Home Administrators, Director of Nursing, Nursing Leadership, Facility Department Managers, RAI Coordinator, QA Director.

Contact Hours:

1.25 each session; check your state association registration page for details on additional CE accreditations.

Webinar Schedule

AHCA Affiliate Associations: Wednesdays: 11:30 a.m. Pacific, 12:30 p.m. Mountain, 1:30 p.m. Central, 2:30 p.m. Eastern
LeadingAge Affiliate Associations: The 3rd Tuesday of each month: 11:00 a.m. Pacific, 12:00 p.m. Mountain, 1:00 p.m. Central, 2:00 p.m. Eastern

See association education page to register for member or non-member pricing. Contact your association for questions related to registration, fees, handouts, and certificates of attendance.


5-Star QMs: Antipsychotic Use

AHCA – August 19, 2020

LA – August 18, 2020


5-Star QMs: Re-Hospitalizations, ER Visits, Successful Return to Community

AHCA – September 16, 2020

LA – September 15, 2020


5-Star Health Inspections: Top Citations & How to Avoid Them – Part 1

AHCA – October 21, 2020

LA – October 20, 2020


5-Star Health Inspections: Top Citations & How to Avoid Them – Part 2

AHCA – November 18, 2020

LA – November 17, 2020


5-Star Staffing Rating

AHCA – December 16, 2020

LA – December 15, 2020

Our Training Team

The Proactive clinical education team includes experienced therapist, nurse, MDS and health facility administrator experts with backgrounds in multi-facility operations, contract therapy services, survey management, EMR systems, healthcare compliance, corporate training, clinical program development, QAPI, and litigation support.

Shelly Maffia, MSN, MBA, RN, LNHA, QCP

Director of Regulatory Services

Participating Associations – Click to Register

To register for an upcoming webinar in your area, visit your organization’s website for details. Click on your participating organization’s link below.

Technical Support

Logging In to webinars:
Registrants will receive a confirmation email from GoTo™ webinar with individual log in information. To reduce the number of log in emails caught up in spam , whitelist [email protected] with your email service.

Trouble downloading GoTo™ webinar? 
GoTo™ support is available 24 hours Toll-Free at (877) 582-7011 or at http://link.gotowebinar.com/contact-us.

Log in trouble the day of the event?
Contact Proactive [email protected] or (812) 471-7777

Have a question? Don’t hesitate to contact us!

Proactive is able to customize training to meet your staff development goals. Contact us for budget friendly on-site or web-based training options

Contact us for more ways Proactive's services can help you.