Services for Rehabilitation Service Providers
Proactive is the budget-friendly answer to results oriented clinical, regulatory, and reimbursement compliance. Our talented team offers the support solutions that allow your staff to focus on care.

Proactive Partners with Therapy Providers
As an independent consulting firm specializing in post-acute rehabilitation, our team assists contract therapy companies, in-house SNF therapy programs, and outpatient clinics manage compliance and medical review preparedness. We help providers to:
- Ensure Regulatory Compliance
- Manage Clinical Operations
- Achieve Medical Review Success
- 3rd Party Audits
- Advance Documentation and Coding Skills
- Respond to Payer Audits and Investigations
- PDPM Transition Education
- Provide Independent Review Organization (IRO) Services
Having Proactive as a routinely scheduled resource has allowed our facility to make positive change to an in-house program. Proactive doc audits, staff training, and regulatory reviews have all been an important part of our transition. Click here to read more testimonials.

Solutions for Therapy Teams
- Documentation and coding auditing services
- Customized remote pre-bill audit services and client focused improvement action plans build systems for substantive skilled documentation and coding accuracy to support care and billed services.
- Live and web based training focused on evidence based clinical programs, outcome focused care, and rehab provider compliance.
- Compliance Program Consultation and Interim Compliance Officer (CO) services
- Confidential consulting for active medical review, False Claims Act (FCA) investigations and overpayment reporting
- Appeals management and recoupment guidance
- SNF PEPPER and PUF data analysis
- Clinical Program Consultation
- Reimbursement and Management Services
- Patient Driven Payment Model Transition Consulting
- In-house therapy management
Our Consulting Team
Proactive’s therapist consultant team includes licensed PT, OT, and SLP experts with backgrounds as Therapy Operations Directors, Clinical Trainers and Compliance Officers. We assist clients achieve goals in the areas of compliance, clinical quality, payer audit readiness, and appropriate reimbursement.
Have a question? Don’t hesitate to contact us!
Latest News/Blogs
Searching for more blogs, news, resources and more? Click here to read more.
Ask Proactive – Claim Denial Based on ICD10 Coding
Q: We have a claim denial from a commercial insurance plan that references their policy related to Excludes 1 Notes based on the ICD10 Official Guidelines for Coding & Reporting. OT and PT used codes R26.2 (difficulty in walking) and R26.81 (unsteadiness on feet)...
Avoiding F695 Respiratory/Trach Care and Suctioning Tags
F695 Respiratory care, including tracheostomy care and tracheal suctioning, is one of the top 10 areas cited most often in nursing homes. This regulation states that the facility must ensure that a resident who needs respiratory care, including tracheostomy care and...
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